In this article: Support landing page | View Cases | Request Partner Support | Request Incentive Support and Add a Payment Dispute | Request Onboarding Support
Support landing page
All partner support cases will be resolved using the Community Portal Support tool. Partners should submit support requests to https://aka.ms/PXPartnerSupport.
View Cases
Important! Before opening a new case, review cases previously opened and/or existing cases logged by other partners. For instructions, review View and Update Existing Cases.
Request Partner Support
This support ticket form is used for access and partner escalation. Review resources on the Community Portal for knowledge articles that may provide assistance before submitting a ticket.
Request Incentive Support and Add a Payment Dispute
Review resources on payments, statements, and earning opportunities on the Community Portal for knowledge articles that may provide assistance before submitting a ticket.
Request Onboarding Support
This support ticket form is used for getting started in the partner community. Review operations guidance, delivery guidance, best practices, and tools that partners use on the Community Portal before submitting a ticket.
To learn what resources are available by different programs, review Resources by Program.