Share FRP program tools and Reporting feature requests, suggestions, ideas, and insights/feedback.
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  • 8

    Data Health for Entitlement Status

    Suggested by Leslie Dunlop – Completed  – 3 Comments

    We've come across many examples where customers are fully deployed on a workload (such as Exchange at 99%), but when they are added to FTOP, the entitlement status is reflecting "Status Unknown" and we're having to update it to "In progress" to have it not show up on the non-compliance report. For workloads with active usage over 60%, it should automatically reflect as a new status "Adoption" and not "Status Unknown."  This is a lot of extra administrative work to update the entitlement status.  

  • 8

    Historical usage data

    Suggested by Leslie Dunlop – Needs Votes  – 3 Comments

    We'd like to be able to run historical usage data report from tenant insights in Partner Center with usage each month for all the workloads along with the date claimed.  We have visibility in partner center, but we have to go to a specific customer and then click on the graph by workload, similarly to FTOP.

  • 7

    Data health - new FTOP report and update cycles

    Suggested by Stefan Haffner – Completed  – 3 Comments

    It would be great to add information about the update cycles and the last updated timestamp to the reporting - especially with regards to data health. 

    It is sometimes hard to figure out how up to date the reporting data is.

  • 7

    Custom fields in FTOP - Services Usage report

    Suggested by Leslie Dunlop – Rejected  – 0 Comments

    For our customers in FTOP, we'd like the ability to add a couple of custom fields where Partners are able to enter information specific to our organization. For example, customer IDs that is specific to our organization, region, sales rep, etc. and the ability to include that that information with the service usage report.   This would simplify the process to run targeted campaigns within our organization. 

  • 6

    Adding POE Download link in Partner Center CPOR Section

    Suggested by Ayman Samir – Completed  – 0 Comments

    To make sure that the most recent POE is used, in the Partner Center > Incentive | Customer Claim Section, include the POE document direct download link with the latest version of the file.

  • 6

    FCU and FRP Dashboard Updates

    Suggested by Ayman Samir – Completed  – 2 Comments

    The FRP Dashboard view in FCU has a smaller scale and size that less comfortable to navigate the report. A full screen option would be helpful to improve the visibility and usability of the report.

  • 6

    FTOP Contact Data

    Suggested by Julius Heise – Completed  – 2 Comments

    Dear all, it seems that the contact information attached to FastTrack customers is often very much outdated from the Microsoft side. Positions like Account Manager, Customer Success Manager etc. are seldomly attached to the correct people. I know that people, positions and responsibilities change quickly at Microsoft but I would really appreciate if an effort could be made. Otherwise the contact information are worthless. Thanks indeed!

  • 6

    Data Health on FTOP Reporting

    Suggested by Winne Carrisa – Completed  – 2 Comments

    As per my knowledge on November 2021 "Overall Status" was not required to be updated anymore. Could you take it out from Data Health indicator so that it wont reflected on the overall equation of data health compliance score?

  • 6

    Ability to reopen closed FRP tickets

    Suggested by Vanitha Murugesan – Completed  – 1 Comments

    Hello,

    I had earlier opened a support ticket with FRP help which was set to a resolved status. However the problem continues so i added a comment to the ticket . However the ticket is still in a closed ticket. Please enable the ability to partner to reopen closed tickets or wait for confirmation from partner to close a ticket

    Thanks,

    Vanitha

  • 5

    Bring back the original FRP dashboard

    Suggested by Marc Saab – Completed  – 2 Comments

    Bring back the original FRP dashboard into partner center.
    This is an important feature for our program and without it we are blindsided.
    Please, please, please, whomever is the product manager for this function, we need the original report back, with all the tabs and filters.
    The data source for this report stopped working since November 2023, and now is back again without the latest refresh and only showing 3 reports.
    Please do not neglect partners, if the tool is working don't break it!
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