FPC Program ideas/suggestions

View from Partner (CloudEdge).The problem lies in the measurement model. If a customer decides not to upgrade to E5, the partner is at risk of being paused.We believe this misses the point: we won’t nominate a customer for a workshop unless we’re certain they’re upgrading to E5, which causes missed opportunities.We have a clear example with a customer named "ISRACARD", with 5,000 users currently on E3. Many products are not deployed, so they’re not eligible for EA Security. Microsoft refuses to make any exceptions. The customer will purchase their licenses under an EA agreement—not through us.As a Security partner, we have no incentive to push them toward E5. The LAR partner cannot demonstrate the value of E5 to the customer. This is a credit card company—they absolutely need E5, and we know how to show them the risks and capabilities involved. That’s our expertise.

Subject: Partners participating in CSU security summits report strong initial engagement but minimal follow-up from Microsoft teams after events. For example, while RCG provided warm intros and weekly cadence, other segments like SLED lacked structured follow-through, leaving partners without clear next steps. Recommend implementing a standardized post-summit engagement model with defined accountability for CSU and account teams.Impact: Improves partner confidence, accelerates usage-driving motions, and ensures summit investments translate into measurable outcomes.Program: CSU Security ProgramRecap: BlueVoyant:Microsoft - FRP ROB/MBR Thursday, October 16 | Meeting | Microsoft Teams

Subject: SLED CSU engagements stalled because Microsoft teams prioritized DPU metrics (e.g., usage days, policy application counts) over initial deployment and adoption. Partners cannot influence these metrics early in the lifecycle, especially when managing environments where customer admins have limited interaction. Recommend revising success criteria to focus on deployment milestones and early adoption signals before deep usage measures.Impact: Reduces friction for partners, accelerates time-to-value for customers, and aligns measurement with realistic partner influence.Program: CSU Security ProgramRecap: BlueVoyant:Microsoft - FRP ROB/MBR Thursday, October 16 | Meeting | Microsoft Teams

Subject: Partners face challenges connecting with customers identified in CSU security initiatives due to limited CSU contact depth. Suggest formalizing a process where FTAs assist with introductions for accounts tied to CSU usage-driving programs. This collaboration would bridge gaps between CSU strategy and field execution, ensuring ESIF-backed offers reach customers effectively.Impact: Enhances customer engagement, drives usage growth, and maximizes ESIF investment ROI.Program: CSU Security ProgramRecap: BlueVoyant:Microsoft - FRP ROB/MBR Thursday, October 16 | Meeting | Microsoft Teams

Subject: Critical Start sellers are hesitant to enter opportunities into MSX due to repeated instances where Microsoft sellers have undercut them with competitive offerings after referrals were submitted. This behavior has created distrust and discouraged pipeline transparency, limiting Microsoft's ability to surface actionable data and justify continued FastTrack program participation. Recommend establishing clearer referral protection protocols and seller alignment guidelines to restore partner confidence and encourage MSX usage. This also will hamper future ASPX data when MSX becomes an attribution signal. For channel heavy partners CPOR can be an additional challenge and MSX can be a great solution to the attribution challenge. Impact: Improves partner trust, increases MSX pipeline visibility, and strengthens GTM collaboration.Notes: This is a very similar challenge that BlueVoyant has voiced. However, the additional insights on MSX attribution I feel is worth calling out and being considered. 

Hello, Are there any plans to expand the demo tenant offerings available on the Microsoft Demo eXperiences (MDX) site to include newer solutions such as Microsoft 365 Copilot, Entra Suite, Intune Suite, and others. Having access to demo environments for these products would be incredibly valuable for us. It would allow our team to gain hands-on experience with setup and configuration, which in turn would help us deliver more effective walkthroughs and demonstrations of the associated ADGs. Thank you

My idea would be for me to have a way to quicky get a preformatted report from Partner Center within 1 click.  Currently I go to the Partner Center page and gather data for my sales team. The sales team doesn't have access so I provide them with the information on existing customers that are ready for any MCI, SCI, E3, or E5 upgrades. Currently I have to select the area in Partner Center that I want to export. Then it processes into a CSV file. I then download the CSV file. I have to open Excel use Get Data and point it to the CSV. After that, I have to click on Transform Data and the screen switches to the Data Screen where I can set the values for each cell. For example, Customer Is Eligible the value may be set to 1 or ineligible may be set to 2. However on my report I want the word Eligible or Ineligible so I se that on this screen.After all that I have to close and import the data into Excel. From there I have to use the existing data to create a Pivot table to group all the like data together. This would be more efficient if that was all done on the backend and what I download is an editable Excel sheet. Just have a basic template with all the data logically sorted and let the user be able to edit it so they can change whatever they need on their time. This would be so helpful and save massive amounts of editing time.

As partners and Microsoft focus on moving customers to NCE contracts at renewal, is Microsoft considering allowing customers renewing from EA into NCE to be eligible for the MW Security Deployment Offer voucher program? We have several opportunities where we are working with Microsoft on renewals and encouraging customers to move to NCE, which disqualifies them from the voucher program. These customers are renewing from M365 E3 to M365 E5 and need assistance with deploying security products and would be a great fit for the deployment voucher.

Why not have automated forms sent out to partners after a certain period of time to provide feedback on a referral?