Share insights/feedback, ideas and requests related to the FRP Program.
  • 0

    Deployment Voucher Utilization

    Suggested by Completed  1 Comments

    Difficulty in reaching Deployment Vouchers and customers not using them. Suggest that the referral team engages with customers to ensure voucher usage and explore converting unused vouchers into referrals.
  • 0

    What are recent mandatory requirements to maintain FastTrack Ready Partner

    Suggested by Tereza Špecinger Completed  2 Comments

    Would it be possible to consolidate mandatory requirements to maintain FastTrack Ready Partner? In T&C the requirements are "scattered throughout the document" - some (to have at least one specialization in MW and/or Security or be part of selected programs) are under FCP requirements, some (performance and success story/insights item) are under Program Criteria and some (to submit a claim via CPOR for at least one new Eligible Customer tenant per month) is under Fasttrack benefit Services...

     

    Recently I got information that Customer Success Story and Insights are not mandatory but recomanded. This is also not reflected in T&C.

    Proposal: separate section in T&C dedicated only to requirements to become/maintain FRP
  • 0

    Visibility on Fast Track earning potential, account-wise in Partner Center

    Suggested by Pranjal Pant Completed  1 Comments

    We used to have visibility on Fast Track earning potential, account-wise on Partner Center per tenant. Would like to have this functionality back, forecasting right now is quite difficult without the same. 
  • 0

    FRP Partners: ability to self nominate like CSI Security partners

    Suggested by Michiel Gedopt Completed  1 Comments

    We are both a security CSI partner as an FRP Partner for Modern Work. We are getting tremendous returns as CSI Partner where we are able to self-nominate customers for certain security engagement.
    Why isn't there something similar for Modern Work to self-nominate clients that are eligible for a W365 or Teams pilot. the current process is cumbersome and is delaying lead time to execution. 
     
     
  • 1

    Incentivize workloads like M365 Copilot, Microsoft Entra ID for FastTrack Partners

    Suggested by Sohong Chakraborty Completed  1 Comments

    As a FastTrack Ready Partner, we would like to see certain workloads like M365 Copilot, Microsoft Entra ID incentivized under the Modern Work & Security Usage Incentive program. We get a plethora of RFAs for these workloads and readily assist the customers. But incentivizing these workloads for this fiscal will lead to more skin in the game for the partners and, justify the time and effort the partners put in to deliver these FastTrack benefits.
  • 0

    Service Usage in FTOP

    Suggested by Arto Ovaskainen Completed  4 Comments

    Hi team!
     
    The Service Usage report in FTOP has changed for the worse. It ineligible for the reporting usage. The same workload still repeats many rows for one customer. One workload should be listed only once per customer as it was in the previous version before dashboard update. Please return the previous version when it had enough information available for us partners.

    Thank you!
     
  • 0

    Add a team/training on FRP and its offers for Account Managers to know about this

    Suggested by Priscilla Ballestero Completed  2 Comments

    We have encountered several times that Microsoft's account teams have no idea of the vouchers and often think they don't really exist. As partner we have no way of telling them where to ask for information or request the voucher, making it impossible to continue with the program since people's ignorance on the matter is the main stopper.
  • 0

    Less Paperwork for the MW Deployment Offer

    Suggested by Jami Styx Completed  1 Comments

    For the MW Deployment Offer is there a way to consolidate the paperwork?  Right now, partners must enter (copy & paste) some of the customer information 4 times (voucher #, entity name, tenant ID, email etc.)

    For example:
    1) I generate info into the initial SOW 
    2) Then I have to submit the initial SOW into the portal.  The portal requires that I enter the voucher #, customer name and tenant ID # that is already in the SOW.  Additionally, I have to populate the Program Membership, why can’t it just auto populate?  I only have one program?
    3) Then I copy and paste the same information from the SOW over to POE 
    4) Then for the 4th time I required to re-enter information (voucher #, entity name, tenant ID, email etc.) into portal coping and pasting the info again from the SOW and POE for final submissions.   

    A lot of coping and pasting of the same information over and over. 

    Is there any way this can flow into Partner Center (PC) where it can be more automated like other program such as AMM or the MCI offers.  Yes, we may have to submit the initial information, but the tool would allow us to add information such as voucher #, entity name, tenant ID, email & load SOW initially to a claim.  Then when engagements is completed, like other programs such as AMM and MCI it allows partners to send consent emails (directly from PC) as POE which would be great replacement for the final POE document.
  • 6

    Add a Column to display the HWM value for each Workload in the FastTrack Insights

    Suggested by Aaron Alpha Completed  3 Comments

    Can a column (non-calculated) be added int he FastTrack Insights area to reference the High-Water mark dollar value for each workload per user value under the FY23 program e.g. Intune -- $1, MDE -- $3 and so on.
  • 6

    Customer Referral Notes History Difficult to Read

    Suggested by Oscar Goco Completed  3 Comments

    Going to Partner Center > Insights > FastTrack > Referrals > customer name > Notes History, it shows the notes with no formatting:
    NOTE: replaced customer information with xxxxx characters
     
    "10/30/2023 - xxxx@microsoft.com RFA # 83643. 10/30/2023; Request approved for Microsoft Purview Data Lifecycle Management. Assigned to FTCQ FRP • EDU Licenses: No• Nonprofit Licenses: No• Non-FRP Engaged: No• FRP involved: No• GCC: No    Partner/MCS listed in RFA: false   Contacts:   • Customer contact information: xxxxx.xxxx, IT Administrator, xxxxx.xxxxx@contoso.com, 18001234567 • Requestor contact information: xxxxx, IT Administrator, xxxxx@contoso.com, 1801234567     Service Location and Language: • City: xxxxxx• State: Illinois• Country: united states• FT Supported Language: english (united states)   The following entitlement counts reflect the entitlements confirmed by the RFA eligibility engine. These entitlements may differ from FTOP due to latency or other issues but please move forward with the RFA based on the eligibility verified by the On-Demand Team.   RFA Approved Workloads:   • Purview DLM: xxxx Entitlements   RFA name: Request M365 assistance: Email retention policy setup   Additional information that may impact the project: We plan on implementing Email retention polices for the company and need help to ensure we are setting them up correctly.   RFA Form URL: "   
     
     
    An improved formatting would make this information easier to read:
    10/30/2023 -xxxxxx@microsoft.com
    RFA # . 10/30/2023; Request approved for Microsoft Purview Data Lifecycle Management. 
     
    Assigned to FTCQ FRP 
    • EDU Licenses: No
    • Nonprofit Licenses: No
    • Non-FRP Engaged: No
    • FRP involved: No
    • GCC: No    
    Partner/MCS listed in RFA: false   
     
    Contacts:   
    • Customer contact information: xxxxx, IT Administrator, xxxxxxx@contoso.com, 18001234567 
    • Requestor contact information: xxxxx, IT Administrator, xxxxxxx@contoso.com, 18001234567     
     
    Service Location and Language: 
    • City: xxxxx
    • State: Illinois
    • Country: united states
    • FT Supported Language: english (united states)   
     
    The following entitlement counts reflect the entitlements confirmed by the RFA eligibility engine. These entitlements may differ from FTOP due to latency or other issues but please move forward with the RFA based on the eligibility verified by the On-Demand Team.   
     
    RFA Approved Workloads:   
    • Purview DLM: xxxx Entitlements   
    RFA name: Request M365 assistance: Email retention policy setup   
     
    Additional information that may impact the project: We plan on implementing Email retention polices for the company and need help to ensure we are setting them up correctly.   RFA Form URL:    
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