Suggested by Josh Elmore – New
Partners face challenges converting EA customers to CSP because EA contracts offer access to programs and funding that CSP cannot match. This creates friction during renewal cycles and slows CSP growth. Recommend publishing clear guidance and value comparison for EA vs CSP, along with potential funding levers to offset gaps. Both BDO and Quisitive have provided this feedback in Q2. EA to CSP Transition Challenges and Funding Opportunities: Michelle and Josh discussed the complexities of transitioning customers from EA to CSP, including eligibility, funding programs, and the need for compelling business cases to secure Microsoft support, with input from Emily on operational alignment. Recap: BDO:Microsoft - FRP Rhythm of Business Tuesday, October 28 | Meeting | Microsoft Teams