Share insights/feedback, ideas and requests related to the FRP Program.
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MPX Tier 1 and Tier 2 partner inclusion
Suggested by Chip Stein – Accepted – 0 Comments
Distribution needs to have both the Tier1 and the Teir 2 resellers information in the API feed for integration into their provisioning and billing reseller portals. -
Mapping workloads to CSP product types
Suggested by Chip Stein – Accepted – 0 Comments
CSP product names do not correlate to the workloads in the MPX data feeds. CSP sellers need to understand what the usage data means in the CSP vernacular. i.e. Business essentials, etc. -
Share awareness about Deployment voucher redemption process for offboarded partners/ different global partner subsidiaries
Suggested by Loredana Munteanu – Accepted – 0 Comments
Partners who were offboarded from the Program, did not receive automatically the T&Cs for Deployment Vouchers to be signed so that they could continue to redeem the Vouchers. I was contacted by different partners who did not continue in the Program, to provide the guidance on the next steps (reach out to the PXPartner Onboarding team, to check eligibility for the Deployment Voucher Program and to send the T&Cs to the partner to be signed).The same scenario could happen for Global partners, where some other subsidiaries that are not in the Program, may want to start redeeming vouchers and there is no process shared with them. Ask: Please publish the official guidance for partners that are no longer FastTrack Ready on how to redeem deployment vouchers. -
Deployment Voucher Utilization
Suggested by – Completed – 1 Comments
Difficulty in reaching Deployment Vouchers and customers not using them. Suggest that the referral team engages with customers to ensure voucher usage and explore converting unused vouchers into referrals. -
Minimum number of Copilot licenses is too high for campaign
Suggested by – Completed – 2 Comments
The requirement of 1000 Copilot-eligible licenses for the FastTrack Copilot campaign is still too high, especially compared to the eligibility for MCI Copilot workshops. It's hard to promote FastTrack’s exclusive Copilot offers because most buyers are still testing the product and are unlikely to commit to purchasing 1000+ licenses. Why hasn’t this been reviewed and adjusted, especially with many partners expressing concerns? -
AI Transformation in FPC
Suggested by – Completed – 1 Comments
The first slide of this call mentioned that AI Transformation would be a key focus for FY25, but we haven't received any information on that or on Copilot. Will this be covered in another call? How do we prepare in time for any new campaigns that may come in that space?