Share insights/feedback, ideas and requests related to the FRP Program.

  • 67

    Adding FRP capability in Partner center Logo Builder

    Suggested by Ayman Samir – Rejected  – 5 Comments

    in Partner Center logo Builder, Partner can have an official Statement to distribute their capabilities and current Available program they enrollment/partner competency, adding FastTrack Ready partner capabilities letter may support some partners in future need 

  • 23

    CPOR POE Signatures

    Suggested by Jayden Hart – Rejected  – 6 Comments

    We've found that obtaining an "acceptable" signature is getting increasingly more difficult, to the point where the approval team in Partner Center does not accept DocuSigned SOWs. Understand needing to verify customer signature, but it's become a lot harder to find an acceptable method, and we have to go back and add additional verification (email where customer sends back signed SOW), which is not realistic for the team to go back and find with a large network of sellers. Curious to see if other partners are running into this issue, and if there's a potential for some flexibility on what's accepted as a "valid signature" when claiming? 

  • 10

    Proaktive Kommunikation Modern Work Deployment Voucher to Partners

    Suggested by Swetlana Winter – Rejected  – 2 Comments

    Hi team, it would be great if partners could proactively get information about which customer gets a deployment voucher. It is often the case that customers with a voucher contact us too late. Or the voucher shows up with a colleague who has no idea of the process. Many thanks in advance.

  • 8

    FRP Led Engagements with SME Support (Shadow)

    Suggested by Stuart Moore – Rejected  – 2 Comments

    Idea - FRP leads the engagement with the customer around workshops, guidance etc but leverage SME to deliver workshops. Partner team would shadow / learn from the SME particularly in the advanced workload space. FRP would retain funding / incentive (or perhaps it can start as FTC-CSS then move to FRP Led) but then builds internal muscle/skill around that workload. Perhaps a partner could have 1-2 "vouchers" to use for SMEs on particular workloads?

  • 7

    New MCI Build Intent Workshops Update November 1, 2022

    Suggested by Mohamed Magdy – Rejected  – 2 Comments

    I’m not happy with this update how this is happened during the year after we created our plan and committed with our targets, by applying this you are pushing on us to minimize our efforts in the FastTrack with our customers. And Market C includes a lot of big countries names like EG, KSA and Qatar I can't understand your vision. please review it and i wish to update it again.

  • 5

    CPOR and FastTrack Claim Process, and more specifically a partner change

    Suggested by John Francis – Rejected  – 1 Comments

    we ahve been doing business with one of our clients, an over 60000 person organization, and had been their DPOR even back in the day.  Recenlty, another parnter must be doing some work in there for someone, and submitted a CPOR claim for SharePoint and Teams. 
     
    Since we have been working with them since Moss 2007, we  have not been submitting new claims wevery time we got a new project with them; but, when another partner submitted a claim the client was reassigned to them... without anyone asking us or the client what their preference was...  we work directly with the collaboration team at the client, and they had no idea who else may have submitted anyhing, but likely just a dpeartment with whom they were doing some work.
     
    when a partner submits a cliam and anothere parnter is already on the claim, there should be some kind of discussion between the microsoft program team and the two partners before just arbitrailiy making the siwtch
     

  • 5

    PSD on FRP referral emails

    Suggested by LeeAnne Hughes – Rejected  – 0 Comments

    FRP referral emails are supposed to be a valid, temporary PoE; however, the emails do not contain the required PSD.  Thus, making the referral emails NOT a valid PoE and they get rejected by OCP.  Almost all of our referrals are EDU and sometimes it takes weeks for the PoEs to go through all the proper approval channels (legal, compliance, etc.) before they are signed by the customer.  Since we live by the Golden Rule and start assisting our customers immediately.  We don't make them wait for the red tape, but we often face missing the threshold for incentives b/c of this.  
    How is FRP going to address this?  Will there be a new option?

  • 5

    Identify what payments are for from FTOP and M365 Partner Accelerator Programme

    Suggested by Risual FRP DL – Rejected  – 0 Comments

    When receiving payments from Microsoft from FTOP incentives or the M365 Partner Accelerators, there is no link to engagement ID's and i need to raise a support ticket each time we have a payment. Please can this be sorted to make this much easier? 

  • 5

    PowerApps

    Suggested by Reed Wiedower – Rejected  – 0 Comments

    Now that PowerApps are increasingly being used at customers - we'd love to see them added to the FastTrack benefit - especially for customers just getting started with the Power Platform.

  • 4

    Please include Transaction ID from FTR statements in payments

    Suggested by Teresa Heuke – Rejected  – 2 Comments

    Its very clumsy and difficult to identify Fasttrack payments (non OSU). A good idea would be either - 
    - include the Transaction ID from the statement in the payment text
    OR
    - include the MS invoice number in the statements (because this is being sent in the text of the payments)
    With that you will avoid a lot of questions when payments have been done and when they are received. 
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