FPC Program ideas/suggestions · FastTrack Partner Community Portal

Welcome to the FastTrack Partner Community

We are strategically focused in supporting our global partners' engagements with eligible customers to leverage the value and maximize the potential of their purchased Microsoft 365 licenses.

Share insights/feedback, ideas and requests related to the FRP Program.

6

Non Benefit RFA | More details on why they do not qualify for FastTrack

Suggested by Stephen Brown – Accepted – 1 Comments

We have started to receive 'Non-Benefit' referrals and noticed the notes lack details on why the customer did not qualify for the FT Benefit. Most of them seem like they should have qualified.

Could more detail be provided on why the customer did not qualify for the FT Benefit? This could help us get to the right solution for the customer faster.
11

RFA notes format challenging to work with

Suggested by Stephen Leuthold – Accepted – 3 Comments

The RFA notes feedback - It would be great if carriage returns are retained in the notes as they are entered into the RFA... It comes across as a blob of text all in one paragraph and makes it challenging to read and reformat.
5

Teams Rooms Sand Box

Suggested by Khurram Ahmed – Accepted – 1 Comments

Hello!

We recently received an RFA for Teams Rooms configuration which we don't get often and don't have test environment, devices or lab to fully deploy and test the Teams Room configuration.

For better customer experience and learning purpose, it would be nice if Microsoft can provide us with Sandbox with Teams Rooms licenses along with demo and virtual Polycom and Surface Hub Gen 1 devices so we can test out few scenarios to successfully deliver customer engagements.

Thank you