Please submit all support and access issues to https://aka.ms/PXPartnerSupport.
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API connection or a way to connect to ftop data and export
Suggested by Patrick Negrean – Rejected – 1 Comments
Hello, I'm very much interested in trying to automate the process of exporting data from FTOP. For example I'd like to be able to connect it to an excel or a Access DB or even a LOB app that might connect sales, the data from the clients and FT Managers. This way I could generate alerts when different thresholds are met (i.e usage, new workloads, etc...) Is there a way to do this? Thank you kindly! -
FTOPのServices UsageにてPAUが 0で表示される事象を修正して欲しい
Suggested by FSI-DL-CustomerReferral FSI-DL-CustomerReferral – Completed – 2 Comments
Translation: When checking utilization in services Usage in FTOP, the PAU is displayed as 0 for some customers and the correct usage status cannot be confirmed.
We would like you to cure this event because we want to support you after correctly grasping the current situation of customers.
FTOPのServices Usageで利
用率を確認する際に、いくつかの顧客に対してPAUが 0で表示され正しい利用状況が確認できない。
顧客の現状を正しく把握したうえでサポートしたいので、この事象を治していただきたい。 -
Unclaimed and Milestone Opportunity
Suggested by Jami Styx – Completed – 2 Comments
Within Power BI - Unclaimed and Milestone Opportunity tab can you please add customers TPID? -
FRP Help Support emails are too vauge
Suggested by Austin Donaldson – Completed – 3 Comments
When a ticket is created in FRP Help an email is received by the submitter:
Subject: We have received your Submission
Body: We've Received your submission: CAS XXXXXXXX
Similarly to tickets opened with Partner Center Support, the email is not helpful in identifying what the support ticket is about. It should be relatively easy to add the title and body to the email to avoid having to click a button just to see what the ticket is about. -
Data Health on FTOP Reporting
Suggested by Winne Carrisa – Completed – 2 Comments
As per my knowledge on November 2021 "Overall Status" was not required to be updated anymore. Could you take it out from Data Health indicator so that it wont reflected on the overall equation of data health compliance score? -
Including Forecast Dates in Service Usage Reports
Suggested by Samer Haque – Rejected – 2 Comments
Hi team,
It would be great if you could include the forecast date in the Service usage report for any workload an FRP has a CPOR claim on. Currently we have to export multiple reports and then join them together to get a view on 15 and 40% forecast dates.
Having this information in the service usage would be useful as it will help with making sure forecast dates are accurate and will allow us to focus on bringing the adoption dates forward.
Cheers, -
Microsoft 365 Specialty Partner Community（本サイト）上で探しているPlaybookが見つからない
Suggested by JBS FRP Team – Completed – 3 Comments
>FTOP Task Details<上で掲載されている資料を>Microsoft 365 Specialty Partner Community<で検索しても見つかりません。
※以降、下記と表現します。
>FTOP Task Details<：①
>Microsoft 365 Specialty Partner Community<：②
これまでPlaybookは①で探していました。
しかし①のドキュメントは、今後は②に集約していくと認識しています。
①にあった資料の"タスク番号"を②で検索しても資料が見つかりません。
推奨の探し方、もしくは今後も①で資料を確認すべきなのか知りたいです。
また、英語版資料がローカライズされたタイミングや既存資料が更新されたタイミングで、Heads upで全ての資料が周知されるようになっているでしょうか？
もしくは、>Playbook Task Reference List<で今後も確認していくのがいいのでしょうか？ -
1-hour timeout in FTOP
Suggested by LeeAnne Hughes – Rejected – 2 Comments
The new 1-hour timeout feature in FTOP is a killer. I understand the security reason behind this change, but the timeout session is just too short; same w/ the PBI timeout session. Is it possible to have the timeout sessions for both FTOP & PBI extended to at least 2 hours? -
Requiring for information on customer survey
Suggested by Hiroyo Masuda – Completed – 3 Comments
I would like to request for further information on customer feedback.
KB-01140 · M365 Specialty Partner (powerappsportals.com)
1. What will be the subject and sender's e-mail address?
2. Will it be sent only in English?
3. For example, if the customer exceed 15% on three workloads at once, will three emails be sent?
4. If the WL already above 15% at the time of CPOR registration, will the survey not be sent?
Thank you. -
FTOP to PC Transition testing
Suggested by Core BTS FRP Referrals – Completed – 0 Comments
Requesting early access to the tools and reporting within Partner Center as FTOP makes the transition to Partner Center. Looking to be apart of a pilot, leveraging the portal before any go live dates.