Share FRP program tools and Reporting feature requests, suggestions, ideas, and insights/feedback.
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  • 1

    MSX opportunity enables ASPX data insight

    Suggested by Simon Rutgers New  0 Comments

    Currently Partners are only able to view opportunity details in ASPX for customers they have registered CPOR on. This is great where relationships exist already, however there are many times when account teams present new customers with no link to the Partner.  It would be beneficial for Partners to have a holistic picture of the customer landscape in those initial conversations to help shape an outcome that will have a higher chance of resonating with the customer and therefore landing successfully. This also reduces the amount of time expended given a Partner would likely have to engage the account team and or customer direct to get the required information.  Ultimately this would reduce lead conversion times significantly, reducing effort across the board, and likely see greater satisfaction for all involved.  While it was raised by 1 Partner, this would benefit all Partners globally. Given the potential positive impact, releasing this capability sooner rather than later would be highly beneficial.   
  • 1

    ASPX: Optimise Dashboard Potential Earnings value

    Suggested by Simon Rutgers New  0 Comments

    Currently the ASPX dashboard presents an all up potential earnings number which may be artificially inflated due to duplicating what may qualify for an incentive.  The issue is when resources dig deeper to qualify, it often results in a number that is significantly less than what the dashboard presents to the user.  The result is time wasted by our Partners, along with reduced trust in the tool, and potential decline in its adoption.  By improving the actual potential incentive value on offer, it reduces the qualification time for Partners, and can improve forecasting for their sales teams in terms of what may be in their pipeline. It will also cement ASPX as a go-to tool of choice for their business.  While it was officially reported by 1 Partner, most in ANZ have mentioned it, and are aware that its an inflated number. Therefore improving this feature would impact all Partners across the globe.  It would be great to treat this with high urgency as we continue to encourage Partners across the globe to adopt ASPX into their DNA.  
  • 2

    Show eligible MCI workshops in report

    Suggested by # Voice of FPC New  0 Comments

    Problem statement: FPX currently shows the number of available workshops but not the specific eligible workshops. Impact: Users need to click to see eligibility, which is inefficient. Measurement: Improved user efficiency and satisfaction.
  • 2

    EDU customers and SKUs in Insights

    Suggested by Voice of FPC New  0 Comments

    Problem statement: Need to show EDU customers and SKUs in Insights.Specific process/tool/data: FPXImpact: EDU customers and SKUs not visible.Measure impact: Improved visibility of EDU data.
  • 2

    Targeted campaign for MCI engagement

    Suggested by Voice of FPC New  0 Comments

    Problem statement: Need functionality to select one MCI engagement and see a list of all eligible customers.Specific process/tool/data: FPXImpact: Unable to create targeted campaigns efficiently.Measure impact: Increased campaign success rate. 
  • 4

    Global Voucher Earning Statement

    Suggested by Teresa Heuke New  1 Comments

    For global partners it would be very helpful if there would be a downloadable voucher earnings statement that would contain complete earnings for all location IDs. The Power BI statement under Partner Statement Report · FastTrack Partner Community Portal is nice, but as global admin I would have to drill into every single location ID which makes working with the earnings report very clumsy. Would be great to have a consolidated view across all location Ids.... Thank you! :) 
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