John Francis Director of Business Development
Joined: 12/7/2020
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MCI workshop approvals and exceptions
the engine that you run behind the scenes when we as partners submit a client for workshop eligibility is great.. but when it comes back with a workshop as being ineligbile, it would be great if partners could submit for an exception to the rejection. sometimes the numberic analysis you do and the customer requirements dont make good sales sense.. for example, we couldnt get a client a Secuirty worshiop for intune deployement because they didnt have any exchange installed... well they are a gmail client, and want to deploy intune first, and then eventually move gmail over...would be great if we as partners could submit our own exceptions -
CPOR and FastTrack Claim Process, and more specifically a partner change
we ahve been doing business with one of our clients, an over 60000 person organization, and had been their DPOR even back in the day. Recenlty, another parnter must be doing some work in there for someone, and submitted a CPOR claim for SharePoint and Teams.Since we have been working with them since Moss 2007, we have not been submitting new claims wevery time we got a new project with them; but, when another partner submitted a claim the client was reassigned to them... without anyone asking us or the client what their preference was... we work directly with the collaboration team at the client, and they had no idea who else may have submitted anyhing, but likely just a dpeartment with whom they were doing some work.when a partner submits a cliam and anothere parnter is already on the claim, there should be some kind of discussion between the microsoft program team and the two partners before just arbitrailiy making the siwtch -
Chat context in teams
there are often times that i want to chat with 4 or 5 people on our team, and on a specific topic. currently, teams allows you to name that group in that chat, but i may want to chat with the same 4 or 5 people a month form now too, on anotehr topic.right now, the only way we can have a contextual chat, is to set upa meeting, and have a chat in that meetings chat.. would be great to be able to give a chat stream a name -
Need Security Everywhere back for Partners with the security badge!
Team, up unitl i think the beginning of 2023, we were able to delivery PIE security everywhere engagements... we are an M365 partner with 5 badges, security being one of them.. but that doesnt seem to matter for the security everywher program as you now have to be an MSSP to delivery that engagement.We find that a bit ridiculous in that we are always helping clients move to e5, EMS, etc.. and have built a team around that... we are a Professional Services company and an SI (as well as a CSP), but we are in the business of implementation and integration, not the types of services provided by an MSSP.our M365 clients rely on us to help them make decisions around upgrading, replaceing competitive products, etc.. and they dont think they should have to pay for that as they consider it microsoft presales work... but now i cant accomodate those types of engagement sfor them...we need to be able to!