Suggested by John Francis – Rejected
we ahve been doing business with one of our clients, an over 60000 person organization, and had been their DPOR even back in the day. Recenlty, another parnter must be doing some work in there for someone, and submitted a CPOR claim for SharePoint and Teams.
Since we have been working with them since Moss 2007, we have not been submitting new claims wevery time we got a new project with them; but, when another partner submitted a claim the client was reassigned to them... without anyone asking us or the client what their preference was... we work directly with the collaboration team at the client, and they had no idea who else may have submitted anyhing, but likely just a dpeartment with whom they were doing some work.
when a partner submits a cliam and anothere parnter is already on the claim, there should be some kind of discussion between the microsoft program team and the two partners before just arbitrailiy making the siwtch
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Thank you for taking the time to share your feedback. We will share your input with the OSU/CPOR team as they will need to consider any adjustments to the process. Please review the CPOR Claiming Guide and leverage the following resources. Getting Support from Microsoft: https://learn.microsoft.com/en-us/partner-center/support-from-microsoft Start a case with OSU-365: https://partner.microsoft.com/en-US/support/?stage=1