Product ideas/suggestions

Our customers are finding it very confusing to sign the POE before having to complete the full SoW because of the naming of both Proof of Execution and Proof of Engagement document having the same text in the document, and says that the partner has performed these activities already. Nevertheless, we are required to have this document signed by the client PRIOR to claiming CPOR.

Problem statement: Customer refused to sign CPOR. Partner wanted to have the customer visible in dashboard MPX. CPOR got several time pushed back by customer due to the SIGNATURE.  Request: make bring customer to MPX dashboard more efficient by alternating sign to something where customer can click button on email “I consent” or “I confirm that partner xx work with me”/ Signature is seen legal and nobody wanted to sign. This NOT request to change CPOR. This is request to ADD way in getting customer acknowledgement that they work with partner without signature.  It caused the effort by partner is not seen just because customer did not want to sign while actually there are some actions items and activity happening. Plus not all workload is benefited from CPOR/incentive. the effort is too high with back and forth experience rejection too.