Dzheyda Bilgin Partner Success Manager (PSM)

The CSI program previously excluded certain markets. However, in current MCI guide which covers EA Security engagements as well, there is no mention of excluded markets. This clarification needs to be provided to the partners and be included in the guidelines for partners focusing on the right markets to achieve success.

Microsoft shows inconsistent data for the partners in PC which leads confusion and delays on partner end. An example, the partner has 5 certified people to achieve Copilot specialization. The numbers for example "Microsoft Applied Skills: Create agents in Microsoft Copilot Studio" are not the same across partner center. In skilling report for Copilot Advance Certification, is stated there are 3, in Training section of the Insights, there are 2 and when the skilling report is downloaded, this exam doesn't exist. The numbers are off across the partner center which slows down the process, confusing the partners and preventing them from having necessary certificates on time to proceed with business opportunities.  

With the rollout of ASPX to all partners, non-FastTrack partners now have access to the dashboard. While learning materials are available in the portal, GPS team members familiar with the platform have requested sessions for their partners by country/area.To avoid creating duplicate efforts for PSMs, a more efficient approach would be to organize a single webinar on how to use the dashboard. PSMs can then share the recording or link with GPS teams, ensuring all interested partners can access the training.