Share FRP program tools and Reporting feature requests, suggestions, ideas, and insights/feedback.
Please submit all support and access issues to https://aka.ms/PXPartnerSupport.
Please submit all support and access issues to https://aka.ms/PXPartnerSupport.
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Support requests - include title and problem description
Suggested by Sylwia Aderek – Completed – 3 Comments
Hello,
I would like to request to include "Problem summary" in the topic of the email messages regarding specific tickets.
Also if possible please include the problem description from submitted ticket as having couple tickets open it is hard to identify which case the response apply to. -
PARTNER CENTER / Workshops based customer list
Suggested by Damla ER – Completed – 2 Comments
In the Partner Center dashboard, we can provide customer-based workshop eligibility control. However, we cannot quickly and practically see which customers are eligible for which workshop. For this reason, encountering a customer screen on a workshop basis will make our work practical. -
Insights in FCU for new RFAs
Suggested by Samer Haque – Completed – 5 Comments
Since moving from FTOP to FCU, we have lost visibility to the usage across the customer's tenant when a new RFA is received. Our understanding is that once a successful CPOR claim is made, only after a certain period (8 days) will we get visibility to the utilisation of all the other workloads (where CPOR hasn't been claimed by another partner). This means we don't get the insights into the customer's usage till much later into the FastTrack engagement. Is the gateway team able to provide a snapshot of the usage across the tenant in the RFA notes? This will give us insights and better prepare for the kickoff and see what other conversations we can have to drive adoption across the tenant. This information used be available to us in FTOP - service usage reports prior to the move to FCU. -
Feature Add Request: FCU Tenant Export
Suggested by John Drane – Completed – 2 Comments
Please add an export function to the list of Tenants. We use Tenant workloads details as an input source to our sales campaign application to drive partner services collaboration on under-/unused workloads. -
Unclaimed and Milestone Opportunity
Suggested by Jami Styx – Completed – 2 Comments
Within Power BI - Unclaimed and Milestone Opportunity tab can you please add customers TPID?