Share insights/feedback, ideas and requests related to the FRP Program.
  • 4

    FRP Details & Powerslides added to FT's FRP Reference Page

    Suggested by Jefferson Braga Completed  2 Comments

    Currently there is only one page with a single list of all the FRPs. https://cloudpartners.transform.microsoft.com/fasttrack-ready-approved-partners The request is that you Backlink that FRP list either directly to the FRP Website. Or that you provide a second page click where the FRP's Powerslides and/or Backlinks referencing the FRP's website is reference. Thereby further enhancing our relationship and backend references to one another. Also providing Customers with ease in viewing viable FRPs.
  • 4

    Make it clear what you're paying for Edge (Edgeに対する支払い対象を明確にしていただきたい)

    I downloaded the incentive details from the FastTrack Ready Support site, but I don't know the customer name that led to the acquisition only by providing a gross amount for the amount earned in Edge.
    Internally, we conduct a department evaluation based on the customer name acquired, but at present we are troubled because we cannot evaluate it due to lack of information.
    (Even if Edge is good because the program ends, I would like you to include the customer name in the payment details in the future.




    FastTrack Ready Support (Incentive Statements)サイトからインセンティブの明細をダウンロードしましたが、Edgeでの獲得額についてはグロスの金額の記載があるのみで獲得へつながった顧客名が判りません。
    社内では獲得した顧客名を基に部所評価を実施しますが、現状では情報不足で評価ができないで困っています。
    (Edgeはプログラム終了するので良いとしても、今後も支払い明細には顧客名は含めていただきたいです。)
  • 4

    Need some FastTrack deck for Education customers

    Suggested by Gabriel Gordon Rejected  0 Comments

    It would be nice to have some FT decks customized for Education customers, with their jargon, wording, scenarios.
    Gabriel
  • 4

    Summary & Contact of who submitted RFA

    Suggested by Sean Denton Completed  0 Comments

    I think it would be a great idea to include a summary or a link that takes you to a summary of what the customer is looking to do around the specific workload(s) attached in the RFA. Many times it is the Microsoft AE submitting the RFA on behalf of the customer or being proactive in trying to push adoption of the specified workloads. It would help knowing who submitted the RFA from customer side or Microsoft side, how FastTrack was pitched to the customer (many times it is pitched as hands on and services focused) and what specifically the customer is looking for in regards to guidance around the workload(s).
  • 3

    1 Click Preformatted Reports

    Suggested by Jeremy Deschner New  1 Comments

    My idea would be for me to have a way to quicky get a preformatted report from Partner Center within 1 click.  Currently I go to the Partner Center page and gather data for my sales team. The sales team doesn't have access so I provide them with the information on existing customers that are ready for any MCI, SCI, E3, or E5 upgrades. Currently I have to select the area in Partner Center that I want to export. Then it processes into a CSV file. I then download the CSV file. I have to open Excel use Get Data and point it to the CSV. After that, I have to click on Transform Data and the screen switches to the Data Screen where I can set the values for each cell. For example, Customer Is Eligible the value may be set to 1 or ineligible may be set to 2. However on my report I want the word Eligible or Ineligible so I se that on this screen.After all that I have to close and import the data into Excel. From there I have to use the existing data to create a Pivot table to group all the like data together. This would be more efficient if that was all done on the backend and what I download is an editable Excel sheet. Just have a basic template with all the data logically sorted and let the user be able to edit it so they can change whatever they need on their time. This would be so helpful and save massive amounts of editing time.
  • 3

    NCE Customer Eligibility

    Suggested by Jami Styx New  0 Comments

    As partners and Microsoft focus on moving customers to NCE contracts at renewal, is Microsoft considering allowing customers renewing from EA into NCE to be eligible for the MW Security Deployment Offer voucher program? We have several opportunities where we are working with Microsoft on renewals and encouraging customers to move to NCE, which disqualifies them from the voucher program. These customers are renewing from M365 E3 to M365 E5 and need assistance with deploying security products and would be a great fit for the deployment voucher.
  • 3

    QTM MW and Security Deployment Vouchers

    Suggested by Karen Naidoo Needs Votes  1 Comments

    Please add an option to add multiple files when submitting our claims. Often you revert to us to ask for the sign log. Will causes a delay in approval. We could submit the sign log together with the signed document. 
  • 3

    Referral process improvements

    Suggested by David Nudelman Completed  2 Comments

    The referral process is telling a customer, that we have been engaged for a long time and have CPOR for the workloads in question, that we are not endorsed for these workloads. If we have a CPOR claim, the process should stop there, the customer gets referred back to us. Also, during the request the customer asked us t be the designated partner. That should also bypass the referral workflow that is in place now. We were always told that the customer has the right to choose their partner. I believe the correct order should be:CPORWhat the customer wantsThe referral workflowAlso you should improve the language used in the program, it sounds very negative to partners. Customers new to FT with no valid CPOR claim should go straight to #3.
  • 3

    Need Security Everywhere back for Partners with the security badge!

    Suggested by John Francis Rejected  1 Comments

    Team, up unitl i think the beginning of 2023, we were able to delivery PIE security everywhere engagements... we are an M365 partner with 5 badges, security being one of them.. but that doesnt seem to matter for the security everywher program as you now have to be an MSSP to delivery that engagement.
     
    We find that a bit ridiculous in that we are always helping clients move to e5, EMS, etc.. and have built a team around that... we are a Professional Services company and an SI (as well as a CSP), but we are in the business of implementation and integration, not the types of services provided by an MSSP. 
     
    our M365 clients rely on us to help them make decisions around upgrading, replaceing competitive products, etc.. and they dont think they should have to pay for that as they consider it microsoft presales work... but now i cant accomodate those types of engagement sfor them... 
    we need to be able to!
     
  • 3

    FRP Meetup for knowledgesharing

    Suggested by Rens Ploegstra Completed  3 Comments

    Hi, 
     
    As a FastTrack Partner i'd like the idea of having a quarterly or twice a year get together with FRP's on discussing issues they've been encountering and getting solutions. 
    obviously, this would be the best if it was set in groups of 4 where the FRP's are in different Geolocations (Competition wise) 
     
    the community call is more a presentation meeting with Q&A 
     
    in the times that there is no Face 2 Face event for FRP's anymore this would be my second-best solution for this. 
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