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MSX opportunity enables ASPX data insight
Suggested by Simon Rutgers – New – 0 Comments
Currently Partners are only able to view opportunity details in ASPX for customers they have registered CPOR on. This is great where relationships exist already, however there are many times when account teams present new customers with no link to the Partner. It would be beneficial for Partners to have a holistic picture of the customer landscape in those initial conversations to help shape an outcome that will have a higher chance of resonating with the customer and therefore landing successfully. This also reduces the amount of time expended given a Partner would likely have to engage the account team and or customer direct to get the required information. Ultimately this would reduce lead conversion times significantly, reducing effort across the board, and likely see greater satisfaction for all involved. While it was raised by 1 Partner, this would benefit all Partners globally. Given the potential positive impact, releasing this capability sooner rather than later would be highly beneficial. -
ASPX: Optimise Dashboard Potential Earnings value
Suggested by Simon Rutgers – New – 0 Comments
Currently the ASPX dashboard presents an all up potential earnings number which may be artificially inflated due to duplicating what may qualify for an incentive. The issue is when resources dig deeper to qualify, it often results in a number that is significantly less than what the dashboard presents to the user. The result is time wasted by our Partners, along with reduced trust in the tool, and potential decline in its adoption. By improving the actual potential incentive value on offer, it reduces the qualification time for Partners, and can improve forecasting for their sales teams in terms of what may be in their pipeline. It will also cement ASPX as a go-to tool of choice for their business. While it was officially reported by 1 Partner, most in ANZ have mentioned it, and are aware that its an inflated number. Therefore improving this feature would impact all Partners across the globe. It would be great to treat this with high urgency as we continue to encourage Partners across the globe to adopt ASPX into their DNA. -
ASPX data enhancement Teir 2 related
Suggested by Chip Stein – Accepted – 0 Comments
When we include the Teir 2 reseller name into the ASPX data feeds, is there a way to include the Teir 2 resellers MPNID along with the name. It can prove to be a good validation point for the Distributors to connect the tenant usage data. -
ASPX - Incorporate FRP Dashboard Metrics
Suggested by Sean Beane – Accepted – 0 Comments
Describe the scenario briefly (what is the feature? How will it work as a partner I can do X so that I can achieve Y) Adding more metrics to ASPX that are from the FRP dashboard so parters can have more overall historical usage data and account details for better data share and analysis. As the FRP dashboard deprecates, partners will still need the overall metrics that are not captured in ASPX. Describe the business problem or pain point (why is this feature needed?)Partner Compugen suggested adding features from FRP Dashboard that they commonly use for MAU YTD reporting. These reports help the partner consult with their AM, check overall YTD usage and track Specialization metrics. The ASPX are missing the following features from the FRP Dashboard. Performance OverviewAll up Tenants; Usage Visualization and MetricsSpecific month(s)/Year(s) MAU information.Performance by UsageFTA name associated with the customerTPID informationMonthly Users deltaCurrent associated partner nameDescribe the expected impact (quantify the impact e.g. improves productivity, reduces manual toil)Adding the FRP metrics to ASPX will help partners/PSM track historical and overall usage to understand the impact of campaigns, motions and quicker data share. How many partners asked for it? (quantify the ask)Currently 1 but others will benefit from the change. What is the urgency? High/Medium/LowMedium, depending on the date the FRP Dashboard is no longer supported/updated. How does success look like? (success criteria, measurable outcomes, KPI)Adding the data features from the FRP dashboard to another tab in ASPX.
