Fri, 04 Mar 2022 07:38:10 GMT
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FPC Program ideas/suggestions
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Completed
My feedback is for the Microsoft FastTrack Ready Program> Windows 11 Deployment Incentive Program.
FastTrack team has announced that a suitable Telemetry tool is coming to use to get the necessary customer background information for the Windows 11 Deployment. The tool would provide us, as Partners, a way to identify potential customers to whom we would recommend the program.
We have an example from this week.
We presented the incentive program to our eligible customer. The telemetry surveys were based on information obtained from the customer's environment. We spent a lot of time on this topic from our internal stakeholders and also from the client side.
After Claim Submission, we were notified of the rejection of our claim with the conclusion: "After reviewing the customer details, we are unable to approve your request as this customer was already over the Windows 11 MAD activation threshold for this program at the time the claim was submitted. "
If we had the telemetry tool at our disposal, we could pre-empt potential customers for whom the incentive support would be worthwhile.
This would save everyones time in this topic.