Suggested by Arto Ovaskainen – Completed
My feedback is for the Microsoft FastTrack Ready Program> Windows 11 Deployment Incentive Program.
FastTrack team has announced that a suitable Telemetry tool is coming to use to get the necessary customer background information for the Windows 11 Deployment. The tool would provide us, as Partners, a way to identify potential customers to whom we would recommend the program.
We have an example from this week.
We presented the incentive program to our eligible customer. The telemetry surveys were based on information obtained from the customer's environment. We spent a lot of time on this topic from our internal stakeholders and also from the client side.
After Claim Submission, we were notified of the rejection of our claim with the conclusion: "After reviewing the customer details, we are unable to approve your request as this customer was already over the Windows 11 MAD activation threshold for this program at the time the claim was submitted. "
If we had the telemetry tool at our disposal, we could pre-empt potential customers for whom the incentive support would be worthwhile.
This would save everyones time in this topic.
FastTrack team has announced that a suitable Telemetry tool is coming to use to get the necessary customer background information for the Windows 11 Deployment. The tool would provide us, as Partners, a way to identify potential customers to whom we would recommend the program.
We have an example from this week.
We presented the incentive program to our eligible customer. The telemetry surveys were based on information obtained from the customer's environment. We spent a lot of time on this topic from our internal stakeholders and also from the client side.
After Claim Submission, we were notified of the rejection of our claim with the conclusion: "After reviewing the customer details, we are unable to approve your request as this customer was already over the Windows 11 MAD activation threshold for this program at the time the claim was submitted. "
If we had the telemetry tool at our disposal, we could pre-empt potential customers for whom the incentive support would be worthwhile.
This would save everyones time in this topic.
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Thank you for your feedback, we have assigned this to the New Programs team.
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Thanks for this question. We are currently in the process of bring Windows 11 workload data into the FRP Dashboard. Once the data is available, if you have a prior CPOR claim for a specific customer, then you should be able to see activation data for their Windows 11 workloads in the Dashboard to help you identify customers that meet eligibility requirements for the incentive. ETA for this data in FRP Dashboard is end of this month.