Suggested by Hiroyo Masuda – Completed
I would like to request for further information on customer feedback.
KB-01140 · M365 Specialty Partner (powerappsportals.com)
1. What will be the subject and sender's e-mail address?
2. Will it be sent only in English?
3. For example, if the customer exceed 15% on three workloads at once, will three emails be sent?
4. If the WL already above 15% at the time of CPOR registration, will the survey not be sent?
Thank you.
KB-01140 · M365 Specialty Partner (powerappsportals.com)
1. What will be the subject and sender's e-mail address?
2. Will it be sent only in English?
3. For example, if the customer exceed 15% on three workloads at once, will three emails be sent?
4. If the WL already above 15% at the time of CPOR registration, will the survey not be sent?
Thank you.
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Thank you for your feedback, We have assigned this to the Partner Experience team and expect an update soon.
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1. Currently, Currently the e-mail comes from a Microsoft address, Luke Stavish. The plan is to move this to a generic Feedback team address. Subject is "Please fill the survey: 'FastTrack Partner Survey for Active Customers'" 2. The survey is now available in 12 FastTrack supported languages. 3. No, only one email is sent to any customer at a time. No more than one email is sent every 90 days. 4. If the workload is already above 15% at the time of CPOR registration, the survey will not be sent.
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According to 2, the e-mail is only sent in English but the survey is available in 12 languages?