Suggested by Robert Bucur – Completed
On Partner Center, the OSU M365 insights, the recommended actions per each workloads, as well as what workloads are claimed per each tenant provide very useful information for technical people engaged with the customer.
Currently there is no granularity that would enable us to provide access only to specific data, or to specific customer tenants or workloads for OSU Incentive program. We need to assign the "Incentive user" role ("incentive read only role" is not enough). This provides too much insights to our technical people that need only usage insights and customer status and do not require access to all other different Incentive programs, payments etc. or receiving any notifications regarding other incentive programs.
A granular assignment of roles to specific people at service or tenant level in Partner Center would help. Also the ability to assign only specific customers to specific technical engineers from our company.
Also a log activity with filters and access roles assigned to personnel would be of help. We like to assign responsibilities to persons on a workload - customer basis In FTOP it is possible to do this when the engineer or FastTrack partner Program Manager contact is associated on the customers tenant level. This feature would be useful to have in CPOR also.
Currently there is no granularity that would enable us to provide access only to specific data, or to specific customer tenants or workloads for OSU Incentive program. We need to assign the "Incentive user" role ("incentive read only role" is not enough). This provides too much insights to our technical people that need only usage insights and customer status and do not require access to all other different Incentive programs, payments etc. or receiving any notifications regarding other incentive programs.
A granular assignment of roles to specific people at service or tenant level in Partner Center would help. Also the ability to assign only specific customers to specific technical engineers from our company.
Also a log activity with filters and access roles assigned to personnel would be of help. We like to assign responsibilities to persons on a workload - customer basis In FTOP it is possible to do this when the engineer or FastTrack partner Program Manager contact is associated on the customers tenant level. This feature would be useful to have in CPOR also.
Status details
2021-04-29 - Assignment Team - assigning to Partner Support Team to triage.2021-07-08 - Partner Support - reassigning to Data & Tools.
2021-07-27 - Data & Tools - Good news, the items you've requested are current work items. In order to move from using FTOP to Partner Center, we will need additional personas with varing access. The ability to assign individuals to specific tenants is also on the list. Expecting to land in late Q1/Q2. Please watch FRP Program announcements for details on this release.