Please submit all support and access issues to https://aka.ms/PXPartnerSupport.
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FCU and FRP Dashboard Updates
Suggested by Ayman Samir – Completed – 2 Comments
The FRP Dashboard view in FCU has a smaller scale and size that less comfortable to navigate the report. A full screen option would be helpful to improve the visibility and usability of the report. -
FTOP Contact Data
Suggested by Julius Heise – Completed – 2 Comments
Dear all, it seems that the contact information attached to FastTrack customers is often very much outdated from the Microsoft side. Positions like Account Manager, Customer Success Manager etc. are seldomly attached to the correct people. I know that people, positions and responsibilities change quickly at Microsoft but I would really appreciate if an effort could be made. Otherwise the contact information are worthless. Thanks indeed! -
Data Health on FTOP Reporting
Suggested by Winne Carrisa – Completed – 2 Comments
As per my knowledge on November 2021 "Overall Status" was not required to be updated anymore. Could you take it out from Data Health indicator so that it wont reflected on the overall equation of data health compliance score? -
Ability to reopen closed FRP tickets
Suggested by Vanitha Murugesan – Completed – 1 Comments
Hello,
I had earlier opened a support ticket with FRP help which was set to a resolved status. However the problem continues so i added a comment to the ticket . However the ticket is still in a closed ticket. Please enable the ability to partner to reopen closed tickets or wait for confirmation from partner to close a ticket
Thanks,
Vanitha -
Bring back the original FRP dashboard
Suggested by Marc Saab – Completed – 2 Comments
Bring back the original FRP dashboard into partner center.This is an important feature for our program and without it we are blindsided.Please, please, please, whomever is the product manager for this function, we need the original report back, with all the tabs and filters.The data source for this report stopped working since November 2023, and now is back again without the latest refresh and only showing 3 reports.Please do not neglect partners, if the tool is working don't break it! -
Certificate as FRP.
Suggested by Chie Kawaguchi – Completed – 1 Comments
I would like to issue a certificate as FRP.
We are sometimes asked for documents to prove that our partners are FRP, so we would be very grateful if we had official documents from Microsoft. -
Integrate Yammer into Partner Community Portal
Suggested by Sohong Chakraborty – Completed – 2 Comments
Yammer being a networking tool should be integrated into the Partner Community Portal, which will make it easier for partners to collaborate using a single portal. -
No option to update Notes Field for RFA's
Suggested by Han Weghorst – Completed – 3 Comments
We now use the great new FCU interface and when we receive a RFA, in the Notification Email we can now open the Notes Field giving us date about the requested workload(s). So we can decide to take a RFA, or not, based on that summarized information. In the same Notification Email we should confirm having the RFA received and also that we reached out to the customer for the first time. So MSFT would have some information about the progress the FRP is making. But as we can not update the Notes Field for RFA's, we can not provide further feedback, like outcome of this first customer meeting, if we would like to reject, etc.. As providing that feedback is no hard requirement in the T&C, but wanting to share meaningful information with MSFT, it would be a nice to have function, in my opinion, to be able to update the Notes Field for RFA's. -
FTOP to PC Transition testing
Suggested by Core BTS FRP Referrals – Completed – 0 Comments
Requesting early access to the tools and reporting within Partner Center as FTOP makes the transition to Partner Center. Looking to be apart of a pilot, leveraging the portal before any go live dates. -
FTOP Automation for CPOR workloads in FTOP Survey fields?
Suggested by LeeAnne Hughes – Completed – 1 Comments
Is there a way to automate the eligible workloads in the Customer Contact section w/i FTOP for CPOR approved workloads?
To update the Customer Contact field in FTOP FRPs have to manually add the workloads eligible for survey. Is it possible to have automation put in place that would auto-populate these workloads based upon approved CPOR?
OR...... can the survey team pull the workloads from the CPOR Partner Information field (the FRP stamp) found w/i each workload under the Services tab of FTOP? The query could look for fields not null & add those workloads to the survey eligibility report.