Suggested by Ryota Tsuji – New
This feature adds an At Risk column to ASPX Copilot Opportunities. Partners can quickly identify tenants with very low paid Copilot usage so that they can take proactive actions engagement, enablement, adoption support to prevent Copilot license churn. The experience is similar to the existing At Risk Tenants column in ASPX Secure Productivity.
Partners currently lack visibility into Copilot adoption risk within Copilot Opportunities. Low usage tenants are often discovered too late, after churn discussions have already started. Without an at risk signal, partners must rely on manual analysis or assumptions, which delays intervention and reduces retention.