Other ideas/suggestions

PSMs currently have success plan templates; however, this year’s objective is to be integrated into PDM business plans as part of the pod. These business plans include draft slides for each solution area with FY26 priorities. While actions may evolve, having a draft slide, similar to Win Formula slides or the Azure PSM Growth Plan—would be highly valuable for our role, outlining priorities aligned to MCEM stages 4 and 5. PSMs can then add specific details, but this approach would simplify inclusion in the pod and create a standardized framework across all roles. It would also help overcome any potential resistance from PDMs by presenting a more professional and structured format.

Share insights, feedback, ideas and requests related to your experience with Microsoft products and/or your experience as a member of this community.

With the rollout of ASPX to all partners, non-FastTrack partners now have access to the dashboard. While learning materials are available in the portal, GPS team members familiar with the platform have requested sessions for their partners by country/area.To avoid creating duplicate efforts for PSMs, a more efficient approach would be to organize a single webinar on how to use the dashboard. PSMs can then share the recording or link with GPS teams, ensuring all interested partners can access the training.

Partners have expressed concerns about the current performance measurement requirements in MCI engagements, particularly the expectation for customers to commit to license purchases before workshops are delivered. This creates hesitation among partners, who fear being penalized if the customer does not convert. As a result, some partners choose not to engage at all, missing opportunities to showcase the product and potentially influence customer decisions. To address this, would it be an option to allow 1–2 engagements per partner per year to be excluded from performance requirements? Maybe by adding criterias as can be used on education customers or the customers above x amount of seats. This would give partners the flexibility to deliver workshops to customers they believe have strong potential or genuine interest, even if those customers cannot confirm investment upfront, ultimately encouraging more proactive engagement and reducing missed opportunities.