Ilhan Balci Cloud and Licensing Specialist

While switching to MIP agentless technology, the production environment was started without fully transferring the capabilities of the old version agents to MIP agentless. Operations performed with the agent became impossible.​Since not all capabilities of the old agent were transferred, the customer's migration capabilities from a different labeling solution were lost and migration became impossible.​​Label replacement, which could be done automatically thanks to the old MIP agent, became impossible. The customer was forced to manually remove all old labels. If this workload was not accepted, transition projects were cancelled.