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We are strategically focused in supporting our global partners' engagements with eligible customers to leverage the value and maximize the potential of their purchased Microsoft 365 licenses.

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Dzheyda Bilgin PSM

Dzheyda Bilgin

Joined: 9/30/2025

  • MCI EA Security Engagements excluded market clarity

    Fri, 26 Sep 2025 08:00:00 GMT – Other Microsoft 365 Product Feedback – Accepted 

    The CSI program previously excluded certain markets. However, in current MCI guide which covers EA Security engagements as well, there is no mention of excluded markets. This clarification needs to be provided to the partners and be included in the guidelines for partners focusing on the right markets to achieve success.

  • Inconsistency in specialization data through MS Partner Center

    Wed, 01 Oct 2025 08:00:00 GMT – Other Microsoft 365 Product Feedback – Accepted 

    Microsoft shows inconsistent data for the partners in PC which leads confusion and delays on partner end. An example, the partner has 5 certified people to achieve Copilot specialization. The numbers for example "Microsoft Applied Skills: Create agents in Microsoft Copilot Studio" are not the same across partner center. In skilling report for Copilot Advance Certification, is stated there are 3, in Training section of the Insights, there are 2 and when the skilling report is downloaded, this exam doesn't exist. The numbers are off across the partner center which slows down the process, confusing the partners and preventing them from having necessary certificates on time to proceed with business opportunities.