Readiness and Content Ideas/Suggestions

1. Describe the scenario briefly (what is the feature? how will it work as a partner i can do X so that i can achieve Y)   Microsoft needs to ensure partners can clearly articulate why Copilot is unique – consider additional partner training or office hours to reinforce Copilot’s secure, enterprise-ready value proposition.   2. Describe the business problem or pain point (why is this feature needed?)   There is a market misconception of equating Copilot with consumer AI solutions on features alone, overlooking Copilot’s enterprise security advantage.   3. Describe the expected impact (quantify the impact e.g. improves productivity, reduces manual toil)   With the support of our partners, we aim to establish in the market that Copilot is the only solution enabling safe AI usage in enterprise environments. This will lead to increased adoption of Copilot Chat and boost M365 Copilot sales. Furthermore, it will help reduce the risk for customers of using unsafe AI solutions.   4. How many partners asked for it?   At least 7   5. What is the urgency?   High   6. How does success looks like? (success criteria, measurable outcomes, KPI)   Increased adoption of Copilot Chat and growth in M365 Copilot sales.

Feedback was given on the need to better educate Customer Success Managers (CSMs) in Japan about the Voucher Program, as there was only one engagement last fiscal year. The problem is the lack of awareness among CSMs. The impact of not addressing this is low engagement in the program. To measure the impact, Microsoft could track the increase in CSMs’ knowledge and subsequent engagements by region.