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Suggested by Oscar Goco Completed 

Going to Partner Center > Insights > FastTrack > Referrals > customer name > Notes History, it shows the notes with no formatting:
NOTE: replaced customer information with xxxxx characters
 
"10/30/2023 - xxxx@microsoft.com RFA # 83643. 10/30/2023; Request approved for Microsoft Purview Data Lifecycle Management. Assigned to FTCQ FRP • EDU Licenses: No• Nonprofit Licenses: No• Non-FRP Engaged: No• FRP involved: No• GCC: No    Partner/MCS listed in RFA: false   Contacts:   • Customer contact information: xxxxx.xxxx, IT Administrator, xxxxx.xxxxx@contoso.com, 18001234567 • Requestor contact information: xxxxx, IT Administrator, xxxxx@contoso.com, 1801234567     Service Location and Language: • City: xxxxxx• State: Illinois• Country: united states• FT Supported Language: english (united states)   The following entitlement counts reflect the entitlements confirmed by the RFA eligibility engine. These entitlements may differ from FTOP due to latency or other issues but please move forward with the RFA based on the eligibility verified by the On-Demand Team.   RFA Approved Workloads:   • Purview DLM: xxxx Entitlements   RFA name: Request M365 assistance: Email retention policy setup   Additional information that may impact the project: We plan on implementing Email retention polices for the company and need help to ensure we are setting them up correctly.   RFA Form URL: "   
 
 
An improved formatting would make this information easier to read:
10/30/2023 -xxxxxx@microsoft.com
RFA # . 10/30/2023; Request approved for Microsoft Purview Data Lifecycle Management. 
 
Assigned to FTCQ FRP 
• EDU Licenses: No
• Nonprofit Licenses: No
• Non-FRP Engaged: No
• FRP involved: No
• GCC: No    
Partner/MCS listed in RFA: false   
 
Contacts:   
• Customer contact information: xxxxx, IT Administrator, xxxxxxx@contoso.com, 18001234567 
• Requestor contact information: xxxxx, IT Administrator, xxxxxxx@contoso.com, 18001234567     
 
Service Location and Language: 
• City: xxxxx
• State: Illinois
• Country: united states
• FT Supported Language: english (united states)   
 
The following entitlement counts reflect the entitlements confirmed by the RFA eligibility engine. These entitlements may differ from FTOP due to latency or other issues but please move forward with the RFA based on the eligibility verified by the On-Demand Team.   
 
RFA Approved Workloads:   
• Purview DLM: xxxx Entitlements   
RFA name: Request M365 assistance: Email retention policy setup   
 
Additional information that may impact the project: We plan on implementing Email retention polices for the company and need help to ensure we are setting them up correctly.   RFA Form URL:    

Status details

We heard you!   The team is finalizing the fix for this issue as it turned out to be a 2 pronged problem.  Watch this space for updates but it wont be long before this is fully resolved.  
Comments (3)
  • Please revert add the notificaiton emails we used to get in FY23 for RFAs
  • 1000000% to the above
  • We heard you!   The team is finalizing the fix for this issue as it turned out to be a 2 pronged problem. Watch this space for updates but it wont be long before this is fully resolved.