Suggested by Chris Radcliffe – Completed
These days, it seems like every week we are getting notified of another claim that is being contested as another partner has submitted a CPOR Association request for a workload we had previously secured. If I understand how it works, if the new partner shows adequate POE that is newer than the POE we provided, then we become disassociated and lose the AU growth for that customer and workload.
I'd like to suggest an alterative approach: AU Growth Sharing for 1-year to a maximum of two partners
It seems crazy that two partners aren't both rewarded with AU Growth incentive and metrics if they both in fact helped the customer drive adoption.
Rather than only having one Partner of Record, Microsoft should allow two partners to both share in the credit and track the AU growth accordingly for a period of at least 1-year from the time the original POE was accepted. That way, the Partner isn't negatively impacted with its Solutions Designation score if a new partner also joins into the mix to support the customer.
If two or three years has passed, its highly unlikely the partner is still engaged. But if it is within 1 year, then that original partner should still share in the benefit of the AU Growth attribution.
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Hello Chris: Thank you for your well thought out suggestion. We have shared this suggestion with the OSU-M365 Program Launch Team and Business Leadership for their review. All new ideas or feedback on the OSU program or process should be sent directly to your Partner Development Manager (PDM). They will raise this feedback directly with the CPOR/OSU team for triage and update you on the status. If you would like to learn more about the various avenues you can learn more surrounding the OSU-M365 program or Partner Center issues, please copy and paste this link into your browser: https://learn.microsoft.com/en-us/partner-center/support-from-microsoft To create a new case with OSU Support, please copy and follow these URLs: https://partner.microsoft.com/en-US/support/?stage=1