Suggested by Priscilla Ballestero – Completed
We have encountered several times that Microsoft's account teams have no idea of the vouchers and often think they don't really exist. As partner we have no way of telling them where to ask for information or request the voucher, making it impossible to continue with the program since people's ignorance on the matter is the main stopper.
Status details
Thank you for this valuable feedback. The reason for the Ideas Forum is to help with partner experience and this is a great example! This has been escalated to the appropriate teams to create something that Partners can share with the Account Managers for these Programs. Please check back on this Idea for updates.
-
Hello! Thank you for this valuable feedback. The reason for the Ideas Forum is to help with partner experience and this is a great example! This has been escalated to the appropriate teams to create something that Partners can share with the Account Managers for these Programs.
-
From Microsoft: Thank you for your input. Our team sends regular communications to Account Teams and others with details on the MWDO and Copilot offer. They also have centralized resource sites available with this information. If you are speaking with someone who is not aware, you may point them to the following partner-facing KB articles. https://fpc.microsoft.com/knowledgebase/article/KB-01674/en-us https://fpc.microsoft.com/knowledgebase/article/KB-01675/en-us